Trusted Brands. Reliable Service.
Last updated: June 2026
At Zentari Trading, we want every order to arrive promptly, securely, and exactly as expected. This policy explains how we process and ship orders.
Orders are typically processed within 1–2 business days. Processing times may be slightly longer during periods of high volume or holidays. You'll receive a confirmation once your order has been received and again once it ships.
We ship using reputable, established carriers. Estimated delivery times vary based on the destination and the shipping option selected. Once an order leaves our facility, delivery timeframes are subject to the carrier's handling and conditions.
A tracking number is provided by email as soon as your order ships, typically within 1–2 business days of placing it. If you have not received tracking information within this window, please check your spam folder or contact us and we'll resend the details.
Every order is packaged securely to help ensure it arrives in excellent condition. If your order arrives damaged, please reach out to us promptly so we can make it right.
If you have any questions about shipping or the status of an order, contact us at support@zentaritrading.com. We respond within one business day.
